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Communication Policy

How we stay in touch with you — transparently and respectfully.

Last updated: April 9, 2026

How We Stay In Touch

Good communication makes good service. Here's how we talk to you, what channels we use, and the quickest ways to reach us.

Primary Communication Channel: WhatsApp

WhatsApp is our primary communication channel for all project-related interactions. We use WhatsApp to:

  • Respond to your project inquiries
  • Discuss your requirements and share detailed proposals
  • Confirm project agreements and share milestone details
  • Coordinate meetings, updates, and demos
  • Share invoices and payment confirmations
  • Provide project status updates and alerts

Our WhatsApp number is +91-8778789990. This is the same number you can use to call us.

Phone Calls

You can call us at +91-8778789990 for:

  • Urgent project discussions
  • Complex technical consultations
  • When WhatsApp is not convenient

We try to answer calls during business hours. If we miss yours, we'll get back to you via WhatsApp or return your call as soon as we can.

Email

For formal communications, contracts, documentation, or detailed technical queries, you can email us at Getinfo@corebitflow.online. We typically respond to emails within 24–48 hours.

Email is also used for:

  • Project proposals and formal agreements
  • Data privacy and security requests
  • Business inquiries and partnerships

Website Forms

When you submit a form on our website (inquiry form or contact form), the information is received by our team. We follow up with you via WhatsApp or phone — whichever you prefer — typically within a few hours.

What We Will Communicate

You will receive messages from us related to:

  • Project updates: Project confirmations, milestone completions, status updates, schedule changes
  • Deliverables: Delivery notifications and access information
  • Payment: Invoice sharing, payment links, and confirmations
  • Meetings: Meeting schedules, agenda, and demo invitations
  • Important notices: Policy changes, service updates

What We Will NOT Do

We respect your time and privacy. We will not:

  • Spam you with unsolicited promotional messages
  • Share your contact details with third parties without permission
  • Send automated bulk messages unrelated to your project
  • Contact you at unreasonable hours unless it is urgent and project-related

Opting Out

If you no longer wish to receive communications from us, simply let us know via WhatsApp or email. We will stop all non-essential communications. Note that if you have an active project, we may still need to contact you for project coordination and updates.

Response Times

  • WhatsApp: We aim to respond within 1–2 hours during business hours
  • Phone: Answered during business hours; missed calls returned within a few hours
  • Email: Within 24–48 hours

Contact

For any questions about how we communicate: